Nevada Health Centers, Inc
https://www.ziprecruiter.com/job/IT-Support-Technician/df9ba2c8/?source=cpc-indeed-tech-priority-indeed
The IT Support Technician will be the initial helpdesk contact for hardware and software support of all network and phone system problems. This person will ensure all issues are logged and tracked through resolution.
Knowledge, Skills and Abilities:
Knowledge, Skills and Abilities:
- Primary individual to answer IT Helpdesk calls and log technology problems
- Handles and corrects day to day issues with network and phone system or escalates as needed
- Monitors helpdesk ticketing system and provides summary reports to manager
- Solicits, records, reviews, creates, simplifies, and implements suggestions for improving
- organizational procedures utilizing established processes
- Assists in creations of new or simplifying current processes
- Prepares statistical reports as request by manager
- Maintains confidentiality of all information contained in NVHC system
- Travels when necessary
- Assist in maintaining/monitoring network security
- Assists in ensuring data integrity
- Conducts/coordinates employee training as needed
- Ensures proper computer procedures are followed as per NVHC policy and procedure
- Performs other work related duties as requested by manager
- Ensures compliance with HIPAA, OSHA & other regulatory agencies
- High School diploma or equivalent and experience in hardware/software support.
- Experience in support of Microsoft computer environmentspreferred.
About Nevada Health Centers, Inc.:
Nevada Health Centers Inc. (NVHC), a private, small, not-for-profit 501(c)(3) corporation, is a Federally Qualified Health Center (FQHC) in Nevada, that has been providing health services throughout the state of Nevada for over 35 years.
NVHC operates a total of 26 medical and dental services throughout the state Our health centers are strategically located in many rural and frontier regions and in the urban areas of Las Vegas; (16) outpatient clinics, in the following locations: Amargosa Valley, Austin, Beatty, Carlin, Crescent Valley, Carson City, Elko, Eureka, Jackpot, West Wendover and in the Las Vegas area, the Cambridge Family Health Center, C.P. Squires School Based Health Center , North Las Vegas Family Health Center, Eastern Family Medical and Dental Center, Martin Luther King Health Center, and the Las Vegas Outreach Clinic, 7 WIC (Women, Infant and Children) Centers throughout Clark County, and health-screening services via our Nevada Health Centers Mammovan, and our Ronald McDonald Care Mobile, that offers dental exams, cleanings, fillings, restorative services, fluoride treatments, extractions, x-rays and oral health education for children in northeastern Nevada. We also operate a centralized pharmacy that provides 9 of our frontier clinics and our Health Care for the Homeless clinic in Las Vegas with dispensaries. NVHC provides outpatient care to health center patients, ensuring quality health care services to all people, regardless of where they live or their ability to pay.
NVHC operates a total of 26 medical and dental services throughout the state Our health centers are strategically located in many rural and frontier regions and in the urban areas of Las Vegas; (16) outpatient clinics, in the following locations: Amargosa Valley, Austin, Beatty, Carlin, Crescent Valley, Carson City, Elko, Eureka, Jackpot, West Wendover and in the Las Vegas area, the Cambridge Family Health Center, C.P. Squires School Based Health Center , North Las Vegas Family Health Center, Eastern Family Medical and Dental Center, Martin Luther King Health Center, and the Las Vegas Outreach Clinic, 7 WIC (Women, Infant and Children) Centers throughout Clark County, and health-screening services via our Nevada Health Centers Mammovan, and our Ronald McDonald Care Mobile, that offers dental exams, cleanings, fillings, restorative services, fluoride treatments, extractions, x-rays and oral health education for children in northeastern Nevada. We also operate a centralized pharmacy that provides 9 of our frontier clinics and our Health Care for the Homeless clinic in Las Vegas with dispensaries. NVHC provides outpatient care to health center patients, ensuring quality health care services to all people, regardless of where they live or their ability to pay.
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