20130713 - Technical Analyst II

Technical Analyst II
Riverside, California

Job Description 

Technical Analyst II - Market( Job Number:  25471-6072)  Work Location : United States-California-Riverside-Riverside Community Hospital Schedule : Full-time    Description   More About HCA..... For a fifth consecutive year HCA has earned national recognition as one of the best workplaces for information technology professionals. HCA ranked No. 42 on Computerworld’s 2013 "Best Places to Work in Information Technology" list of 100 companies. HCA has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies.   SUMMARY OF DUTIES The Technical Analyst II implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation. The Technical Analyst II adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software. Based on proficiency with PC-based equipment and cabling, the Technical Analyst II can provide expanded on-site support to technical resources, if needed. DUTIES INCLUDE BUT ARE NOT LIMITED TO Installs and repairs facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products Responds to and resolves inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users Analyzes and provides hands-on support for moderate to complex inquiries. Determines appropriate technical area or vendor to resolve the problem and coordinates with other technical areas, as needed Logs and tracks problems; reviews problem tracking databases Mentors, trains and supports entry-level technical analysts Performs facility-based moves, adds, and changes (MACs), as needed Maintains documentation for each incident or request, and escalates complex problems to the next level of support per documented procedures Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted Aids and trains users on division and facility technology Performs preventative maintenance Recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software Effectively works with customers, Service Desk and Technical Services personnel Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance Adheres to and supports HCA IT&S standards, policies and procedures Maintains and protects confidentiality with regard to all aspects of patient care and employee information Adheres to Code of Conduct and Mission & Value Statement Other duties as assigned    Qualifications   KNOWLEDGE, SKILLS & ABILITIES Manages and prioritizes workload Demonstrates ability to multi-task; Possesses strong analytical skills Demonstrates a customer orientation; strength in analytical, math, and reasoning skills Effectively communicates verbally and in writing Possesses proficiency in MS Office applications Must be able to drive to assigned sites to complete work EDUCATION Bachelor's degree in information systems or healthcare related field is preferred EXPERIENCE Must have three years IT experience CERTIFICATE/LICENSE Basic certification in A+ and Microsoft desktop product support is preferred; education and/or experience may be substituted for A+ certification Valid state drivers license and proof of auto insurance, if applicable

20130713 - System Administrator I

System Administrator I
Ontario, California

Job Description 

Systems Administrator I-1301725 Description   Job Summary: Responsible for providing desktop and network administrator and support to end users as well as deploying the release of new technologies.  Also responsible for the design, installation, configuration, maintenance and system integration testing performance of PC/server operating systems, related utilities and hardware.   GENERAL DUTIES AND RESPONSIBILITIES: Installs, maintains and upgrades internal computer hardware and software systems used for designing and developing company products Provides end-user support via phones and remote management tools Controls user access and passwords Proposes and implements systems enhancements that will improve the reliability and performance of the system Monitors usage and performance Trains personnel on system usage Troubleshoots server, software and hardware issues Assists with recommending, scheduling and implementing system hardware and/or software upgrades or repairs Researches, evaluates and recommends software and hardware products Supports Web access and electronic messaging services, and maintains a secure systems environment Provides new hardware specifications to users based on application needs and anticipated growth Other related duties assigned as needed   EDUCATION REQUIREMENTS: Bachelor's degree in technical discipline or related field or an equivalent combination of education and experience as required for the specific job level   GENERAL KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of multiple operating systems and related utilities and hardware Experience configuring, implementing, and supporting desktop operating systems: Windows XP/Vista/7 Knowledge of storage management Knowledge of TCP/IP Knowledge of network monitoring and tools Knowledge of technical writing principles and practices Skill to effectively analyze and solve problems Skill in software installation and maintenance Ability to work independently as well as with a team Ability to communicate effectively verbally and in writing Ability to establish and maintain effective working relationships with employees, vendors, clients and public   Entry level role.  Basic skills with moderate level of proficiency. Considerable knowledge of system design methods and techniques. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires up to three years of experience.    ADA Disclaimer:  In developing this job description care was taken to include all competencies needed to successfully perform in this position.  However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.  All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.   FIS is dedicated to complying with its obligations as an equal opportunity/ affirmative action employer.  Our recruiting and hiring procedures are free of discrimination based on race, color, gender, religion, national origin, disability, veteran status, age, marital status, sexual orientation, genetic information or any other protected group status as defined by law.     Job Computer/Network Security Primary Location US-CA-Riverside CA Shift Day Job

20130711 - IS Security Analyst

Nevada Healthcare Partners
IS Security Analyst
https://www6.ultirecruit.com/HEA1011/JobBoard/JobDetails.aspx?__ID=*F6F01299A343394D


Job Details

Requisition Number	13-0343
Post Date	7/11/2013
Title	IS Security Analyst
City	Las Vegas
State	NV
Description	OVERALL JOB PURPOSE This position is responsible for developing and maintaining security procedures, documentation, and standards to ensure optimum information security; Coordinate the handling and resolution of security incidents; Serves as the key contact between the IS Security Department and HealthCare Partners of Nevada (HCPNV) computer user community; Monitors compliance with HCPNV IS security policies; Working with the other Information Services Department members, the incumbent will, perform or coordinate network penetration tests, application vulnerability assessment scans and risk assessment reviews and audits. Incumbent will also identify security deficiencies and recommends appropriate remedial actions. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Requirements	MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Education: 1 or 2 years of post-high school education or a degree from a two-year college. Bachelor’s degree preferred GIAC, CompTIA Security+, and/or CISSP Certified preferred Experience: Over 5 years of relevant Information Technology work experience. Over 3 years of system, network and/or application data security experience Knowledge, Skills and Abilities: Computer literate. Proficient in Microsoft applications (Access, Excel, Word, Project, PowerPoint). Familiar with voice, data, video and wireless networks. Client/server application security experience. Experience/exposure to healthcare information systems. Knowledge of Sarbanes Oxley audits preferred Excellent written and verbal communication skills Knowledge of network related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols)

20130711 - PACS IT Analyst III

PACS IT Analyst III
Anaheim, California

Job Posting 

PACS IT Analyst III – Northern CA or Southern CA - (13004832)    We are looking for a PACS IT Analyst III to work in our Northern California Region or Southern California Region.    This person will work independently as well as in collaboration with broader teams.  The PACS IT Analyst III will create and utilize various tools and methods to provide support to end users, projects and business leaders on a regular and ad hoc basis.  This position is responsible for working with project sponsors, IT site directors, ministry leaders and project managers to assess, analyze and develop business needs and requirements for potential IS projects/initiatives.  This position is also responsible for compiling and reporting data in formal and informal documents including reports and dashboards.    Minimum Position Qualifications:     Education: Bachelor’s degree or equivalent level of related work experience  Minimum 4 years of experience supporting a high volume healthcare Radiology PACS environment. Minimum 4 years of experience with Radiology PACS application design, implementation, maintenance and support. Minimum 4 years of experience working within a Radiology PACS workflow environment Minimum 4 years fundamental knowledge of PACS network and server architectures Preferred Extensive knowledge and experience in Radiology department workflow Extensive experience with Fuji Synapse PACS application Experience working with Radimetrics eXposure application Experience working in a fast paced, large healthcare environment Strong organizational, communication, and interpersonal skills Required Experience Strong analytical problem solving ability Occasional night and weekend work Carry a pager or business smart phone On-call duties as assigned Generally less than 25% travel   Essential Functions   Application Technical Support Manage application access requests processes Manage application anomalies workflow Manage application data integrity and security processes Manage application incident and request queue  DICOM Modalities and System Integration Serve as escalation resource for IT ANALYST II in support of Radiology image modality troubleshooting processes   Information Technology Manage the support engagement  for ministry related application projects, tasks, and initiatives Participates with team members in strategic design meetings which promote innovation and growth to the application environment Manage improvement initiatives in system uptime, system efficiency, technology innovation and advancement. Proactively evaluates the clinical environment and manages deployment of technology solutions that enhance efficient delivery of data to clinical end users Participates in team rotating call schedule that provides business hours and after business hours application support Participates in meetings as requested to serve as technical liaison in support of application requests, changes, or modifications. Other duties assigned to accommodate regional support requirements  Additional Responsibilities: Develops and maintains common project artifact repositories (e.g., Sharepoint, Quickbase) Assists with the development of RFIs and RFPs as needed; provides analysis in identifying and evaluating all potential business/technology/vendor solutions including the development of RFIs and RFPs as required Develops ancillary artifacts such as business requirements, workflow diagrams, business process diagrams, gap analysis, technical diagrams (including integration and interface requirements), presentations, etc., to support project work Assists project managers with the development and execution of project plans and associated project documentation Participates in ongoing staff development activities and System Office activities which enhance both internal and inter-departmental relationships Other duties as requested or required   Core Values of St. Joseph Heath   Dignity: Demonstrates competence in communication, interpersonalrelations and leading courageously.   Excellence: Demonstrates competence in continuous improvement, continuous learning, accountability, teamwork, motivating and developing others, problem-solving and decision making, displaying financial understanding, managing daily operations, and demonstrating business / job specific knowledge.   Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change.   Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action        St. Joseph Health (SJH) is an integrated healthcare delivery system sponsored by the St. Joseph Health Ministry and organized into three regions: Northern California, Southern California, West Texas/Eastern New Mexico. SJH provides a full range of care from facilities including 14 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics, and physician organizations. SJH maintains a 'continuum of care,' matched to the diverse needs of the urban centers, smaller cities and rural communities in three states. For the third year in a row in 2009, the Gallup Organization awarded St. Joseph Health its highest honor - the Great Workplace Award. SJH provides exceptional benefits, opportunities for advancement and relocation within the system. St. Joseph Health is comprised of four core values: Service, Excellence, Dignity, and Justice are the guiding principles of all we do. Excellent compensation program and benefits provided. SJH is an EEO/AA Employer.  Organization: eCIS Work Locations:  1515 E. Orangewood   ANAHEIM 92805 Employee Status: Regular Schedule: Full-time Work Schedule: 8 Hour Shift: Day Travel: No Job: Other

20130710 - Senior Systems Analyst (PACS-RIS)

Senior Systems Analyst Cerner-PACS, RIS
Kirkland, Washington

Senior Systems Analyst Cerner-PACS, RIS

Category : Healthcare-IT Date Created : 07/08/2013 Location/City : WA - Kirkland Area Code : 425 Recruiter Email : nicole@engagestaff.com

Our client in the East King County area of Washington is seeking a full time, permanent Senior Systems Analyst with a Cerner, PACS, and RIS background. Relocation available. Job Summary: This position is focused on supporting the PACS and RIS systems.  The client's primary PACS is GE PACS IW and their Primary RIS is GE RIS IC. The client also has on site the Hologic SecurExchange PACS for the breast center, the Siemens Syngo (digital echo) PACS for cardiology, the MagView RIS for our Breast Center, and the Digisonics RIS for the Maternal Fetal Medicine group. Job Description: Provides advanced systems development, test and implementation of primary and secondary information systems; provides systems analysis and support for the user and departmental community. Performs needs analysis, development, reporting as well as many other high level support and development functions. Essential Job Functions: 1. Defines and plans medium to large sized projects. 2. Provides significant direction regarding technical tasks associated with the development of project plans. 3. Works with users to define application, systems, or other requirements. 4. Manages Data Architecture for designated systems. 5. Manages development, upgrades, and enhancements of designated systems. 6. Defines, documents, and maintains all systems interfaces related to designated systems. 7. Performs hands-on technical work and may act as lead for technical tasks on designated systems. 8. Develops interfaces, writes / debugs software, writes advanced code to support enhanced system functionality and/or reports. 9. Ensures overall system performance and data quality assurance for designated systems. 10. Documents all aspects of designated information systems including code modifications, reports, interfaces, data flow, etc. to ensure effective operations of the system. 11. Assists in the development of end-user processes and workflow for designated systems. 12. Works with users to create new reports, new workflow, or other systems changes to increase efficiency and system usability. 13. Maintains overall systems integrity in coordination with Systems Support and Network Support specialists, and the Customer Support staff of IT Operations. 14. Accountable for following the guidelines for attendance, punctuality and overall dependability. Accountable for effective performance and follow-through of all assigned responsibilities and for completing responsibilities within designated (or agreed upon) timeframes. Completes responsibilities in a manner consistent with organizational policy, goals and values. 15. Responsible for the "Accountabilities" associated with this position in support of the organization. 16. Performs other duties as assigned. Competencies:• In depth working knowledge of system design, build, testing, troubleshooting, and operational support for Cerner, PeopleSoft, or other clinical or revenue cycle applications. • Capable of interpreting technical specifications and to building processes. • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. • Support systems used to perform clinical, business, or other organizational functions. • Translate business requirements into technical specifications. • Write reports, business correspondence, and procedure manuals. • Present information and respond to questions from groups of managers, employees and clients. • Defines problems, collects data, establishes facts, and draws valid conclusions. • Must have leadership ability, have initiative and be resourceful. • Performs other duties as assigned. License, Certification, Education or Experience: REQUIRED for the position:• Associates Degree in Computer Science, Business Systems, Health Information Management or other related field, or equivalent education/experience. • 6 years of related experience and/or training or combination of education/experience. • Proven track record of effective systems development, implementation, and/or support. DESIRED for the position : • Bachelor's Degree in Computer Science, Business Systems, Health Information Management or other related field, or equivalent education/experience. Please email an updated resume to Nicole@engagestaff.com and reference Job# 2113 in the subject line.

20130709 - Associate Technical Application Specialist

Kaiser Permanente
Associate Technical Application Specialist
Oswego, Oregon

Associate Technical Application Specialist( 188082)

  We’re looking for big ideas—6.9 petabytes is a good start. That’s how much data we manage and store in Information Technology at Kaiser Permanente—more than the Library of Congress can claim. We’re home to some other big ideas, like creating KP HealthConnect®, the nation’s largest electronic medical record system. Using social media and text messaging to help members engage in their own care. And developing predictive modeling tools that anticipate health issues before they’re an issue. It’s the kind of thinking that’s shaping the future of technology, health care, and the lives of all 8.6 million of our members. If you’re ready to contribute your own big ideas, join us.  

Description

 

Associate Technical Application Specialist

Kaiser Permanente is heavily investing in new capabilities to support Health Plan claims processing through the implementation of a national multi-year, multi-million dollar IT claims project to replace legacy claims systems across our regions with the state of the art EPIC Tapestry claims application.  The Health Plan Claims IT Sub-Portfolio is seeking a highly motivated Associate Technical Application Specialist who will utilize their claims experience and analytical skills to drive a standardized configuration and deployment of this new application for our various regions.  This position is within Information Technology and requires both exceptional systems analysis skills as well as a strong business-focused background. 

The ideal candidate will be able to work as part of the team as well as provide direction and training as needed to other team members.

Responsibilities:

·        Assist with the analysis of business requirements, application workflows and needed capabilities in collaboration with vendor, business and IT partners

·         Utilizes analysis to collaborate with users, analysts and consultants to determine application solutions and required configurations to meet business requirements

·         Collaboratively works with clients and other Technical Specialists to streamline application work flow, processes and integration with other business applications

·         Learn about  the impact of the application on the organization and interdependencies. 

·         Participate in discussions with national and regional Care Delivery and Health Plan organizations utilizing the EPIC suite of products to reach agreement on shared application configurations

·         Configures application based on analysis and collaborations to implement ongoing application releases

·         Assists with the assignment objectives, assist with the plans schedules and arranges own activities in accomplishing objectives.

·         Work is reviewed by management at key intervals for advice and guidance prior to completion.

·         Coordinates with business and IT partners to identify cross-project dependencies

·         Helps with the change requests for application enhancements including requirements gathering, solution options and cost estimation

·         Completes application configurations as directed by team members and/or vendor

·         Tests application configurations and  builds or does unit testing in non-production environments and reports on outcomes noting issues

·         Monitors implementations into production and determines configuration adjustments as necessary

·         Establishes and sustains strong ongoing relationships with KP-IT and business

Qualifications

  

Basic/Minimum Qualifications:

              

·         Bachelor's degree or 4 years of equivalent work experience.

·         A minimum of 0 to 2 years of professional experience in analysis of business requirements, workflows and application capabilities.

·         Applies acquired job skills and company policies and procedures to complete assigned tasks.

·         Understands the basics of the application and the applicable business / operational areas supported by the application. 

Preferred Qualifications

·         Experience with and certification in one or more of EPIC suite applications, Tapestry AP Claims preferred

·         Demonstrated facilitation, collaboration, documentation, and presentation skills.

·         Demonstrated capability to work with both Technical and Business resources.

·         Demonstrated capability to lead a team towards a common project goal.

·         Ability to develop and maintain strong working relationships with Business and IT resources.

·         Knowledge of claims process workflows in the Health Plan industry

·         Knowledge and/or direct experience in Claims business / operational area supported by application

·         Excellent oral and written communications skills.

·         Excellent problem solving and "decision making" skills.

·         Must have demonstrated success working in a matrix team environment for a large organization

·         Ability to understand business needs and translate them into application solutions.

·         Self-motivated, independent work capability

·         Results orientation - Demonstrated ability to execute in a fast paced environment.

·         Experience working with application vendors and system integrators

·         Must be flexible and have the ability to work in a complex and constantly changing environment.

 

Primary Location: Oregon-Lake Oswego-5800 Meadows 5800 SW Meadows Rd. Scheduled Hours (1-40): 40 Shift: Day Working Days: M-F Working Hours Start: 8:00am Working Hours End: 5:00pm Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group: None Job Level: Entry Level Job: Information Technology Public Department Name: KP-IT - HP_BIO Travel: No Job Eligible for Benefits: Yes Sign-on Bonus: 

 External hires must pass a background check/drug screen.  We are proud to be an equal opportunity/affirmative action employer.

20130709 - Senior Imaging Systems Administrator

HCA
Senior Imaging Systems Administrator

Job Description 

Senior Imaging Systems Administrator( 25471-6073)  Work Location: United States-Nevada-Las Vegas-Sunrise Hospital and Medical Center Schedule: Full-time    Description More About HCA..... For a fifth consecutive year HCA has earned national recognition as one of the best workplaces for information technology professionals. HCA ranked No. 42 on Computerworld’s 2013 "Best Places to Work in Information Technology" list of 100 companies. HCA has been recognized by the Ethisphere Institute as one of the World's Most Ethical Companies. Summary of Duties The Senior Imaging Systems Administrator serves as a key onsite and geographical zone or market IT resource for implementation and support of medical imaging applications at a facility.  Primary responsibilities include performing as the project lead for implementing medical imaging systems, administering and supporting Radiology PACS, interfaces, and related technologies (e.g., voice recognition), supporting outpatient medical imaging, and providing second level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resource  This position ensures continuity and alignment of the division's radiology imaging systems and services direction and plans with HCA's corporate IT&S strategies, division IT&S strategic plans, and facility needs. Primary responsibilities include serving as the radiology imaging applications leader for a geographical zone, implementing and monitoring the Radiology applications, technology, and support processes, and coordinating consistent support of related technologies. This individual also assists in resolving highly complex issues regarding Radiology applications, coordinates market-wide testing and implementation of software releases, assists in developing strategies for training and tools across the market, and champions standardization, utilization, optimization and use of best practices in Radiology. The Senior Imaging Systems Administrator ensures system design, interface functionality, and clinical processes are coordinated and functioning effectively within the market. This individual performs application maintenance and testing of application upgrades and fixes. The Senior Imaging Systems Administrator provides input to division policies and procedures, training, and best practices for use within the market, and assists in implementing division standardization, utilization, integration and optimization plans for medical imaging applications and related technologies within a market.  The Senior Imaging Systems Administrator may be dedicated to a specific facility as well as oversee operations across a geographic zone and provide imaging leadership to multiple facilities. Requires subject matter knowledge in medical imaging applications and staying abreast of latest medical imaging application developments to ensure facility and zone service levels proactively meet or exceed corporate and division requirements and service level agreements with key stakeholders and vendors. This position requires strong technical skills, people skills, personal drive, and the ability to see strategy through to execution in a matrix reporting environment. Strong written, verbal, and presentation skills are also required. Duties Include But Are Not Limited To IT Operations Management: Overall Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management Establishes goals and priorities in the overall management of current and planned Radiology applications, services, and related technologies at the facility and zone based region. Coordinates the assignment of resources to Radiology projects, operations, & incidents. Administers and supports PACS, medical imaging interfaces, and related technologies (e.g., voice recognition). Provides second level support as a local medical imaging subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; provides status on user issues. Leads analysis of organizational needs for development and implementation of Radiology applications; interfaces with users to ensure that Radiology applications are developed which meet their business needs and specifications Serves as a key division resource for implementation and support of medical imaging applications at facilities within the division. Participates in the planning and implementation of medical imaging applications. Works with Physician Support Coordinators as a subject matter expert on medical imaging applications for Physicians and their offices, to ensure physicians can access images at hospitals, offices and homes. Coordinates and manages vendor support for medical imaging solutions. Promotes medical imaging application security and confidentiality and helps ensure compliance. Provides user support and system maintenance for advanced clinical applications for all division hospitals. Conducts problem analyses and timely and accurate resolution for complex issues and requests escalated from the division Service Desk or other division or facility service resources regarding advanced clinical applications within their specialty area(s). Participates in root cause analysis as trends in issues in specialty area(s) are identified. Coordinates zone-wide testing for advanced clinical applications within their specialty area(s); assists in interpretation of test plans and in troubleshooting. Works with Education Specialist to design and develop base education/training materials in clinical application specialty area(s) to support staff training and continued education. Provides training to facility clinical analysts, super users (train the trainer), and other Imaging Systems Administrators on advanced clinical applications. Actively supports and promotes systems standardization, utilization, and best practices. Aggregates data within the market or zone for division-level reports. Participates with peers in enterprise communities to identify and evaluate best practices, packaging and promoting cross-division best practice efforts. Identifies, evaluates, designs, and packages division best practices, policies and procedures for clinical application implementation and use. Works with facilities within the zone to manage/facilitate implementation of standards, best practices, policies, procedures, and utilization plans within a specialty area. Participates in on-call rotations within the market or zone. Adheres to Code of Conduct and Mission & Value Statement. Participate in special projects as needed and performs other duties as assigned. Relationship Management & Communication: Facility Leadership, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups Builds positive relationships with business operations, IT&S leadership, and vendors Owns the facilitation of multi-way communication with key constituents on Radiology matters Communicates successes, challenges, opportunities, trends, and lessons regarding Radiology to appropriate leadership at the facility and/or division level Promotes sharing of information through documentation and distribution of best demonstrated practices Builds strong relationships with Radiology application users groups across HCA, IT&S managers and directors, and the Application Services Leadership Council Serves as primary liaison between Corporate, Division facilities, and Radiology vendors Process Engineering: Improvement of Workflow through Technology, Utilization of Technology Understands the implications of technology solutions to workflow & operations & assists in communicating to key stakeholders Assists in identifying process improvement opportunities & challenges and communicating them to appropriate Division IT leaders for planning & action Governance: Support of Decision-Making Processes Understands IT governance processes & practices Communicates & supports IT governance processes & practices    Qualifications Knowledge Skills & Abilities Required Mature understanding of current and emerging technologies, specific to Radiology applications Mature understanding of Radiology imaging support processes and workflow Understands pertinent JCAHO, MQSA, HIPAA and ACR guidelines Demonstrated ability to establish and build strong relationships across a broad range of personality types Strong analytical skills and detailed organizational skills Demonstrated ability to proactively identify needs and manage resources Demonstrated ability to effectively communicate information technology both verbally and in writing Demonstrated customer orientation Excellent leadership and teaching abilities Demonstrated advanced computer skills Preferred Strong understanding of HCA systems and procedures Strong analytical skills and detailed organizational skills Demonstrated ability to proactively identify needs and manage resources Demonstrated ability to effectively communicate information technology both verbally and in writing Demonstrated customer orientation, excellent leadership and teaching abilities Demonstrated advanced computer skills Strong understanding of clinical systems and procedures Strong analytical skills in planning and policy maintenance and development Education Bachelor's degree preferred Experience Three to five years of experience administering clinical systems in a radiological imaging environment or other relevant clinical applications support One year experience in budgeting, creating and maintaining policies, and extensive reporting Experience in large, complex organization or corporate structured environment Experience in team leadership and direct supervision Experience creating and leading communications with direct reports, senior leaders, business partners, and vendors to ensure collaboration, efficiency, and service excellence