20130709 - Associate Technical Application Specialist

Kaiser Permanente
Associate Technical Application Specialist
Oswego, Oregon

Associate Technical Application Specialist( 188082)

  We’re looking for big ideas—6.9 petabytes is a good start. That’s how much data we manage and store in Information Technology at Kaiser Permanente—more than the Library of Congress can claim. We’re home to some other big ideas, like creating KP HealthConnect®, the nation’s largest electronic medical record system. Using social media and text messaging to help members engage in their own care. And developing predictive modeling tools that anticipate health issues before they’re an issue. It’s the kind of thinking that’s shaping the future of technology, health care, and the lives of all 8.6 million of our members. If you’re ready to contribute your own big ideas, join us.  

Description

 

Associate Technical Application Specialist

Kaiser Permanente is heavily investing in new capabilities to support Health Plan claims processing through the implementation of a national multi-year, multi-million dollar IT claims project to replace legacy claims systems across our regions with the state of the art EPIC Tapestry claims application.  The Health Plan Claims IT Sub-Portfolio is seeking a highly motivated Associate Technical Application Specialist who will utilize their claims experience and analytical skills to drive a standardized configuration and deployment of this new application for our various regions.  This position is within Information Technology and requires both exceptional systems analysis skills as well as a strong business-focused background. 

The ideal candidate will be able to work as part of the team as well as provide direction and training as needed to other team members.

Responsibilities:

·        Assist with the analysis of business requirements, application workflows and needed capabilities in collaboration with vendor, business and IT partners

·         Utilizes analysis to collaborate with users, analysts and consultants to determine application solutions and required configurations to meet business requirements

·         Collaboratively works with clients and other Technical Specialists to streamline application work flow, processes and integration with other business applications

·         Learn about  the impact of the application on the organization and interdependencies. 

·         Participate in discussions with national and regional Care Delivery and Health Plan organizations utilizing the EPIC suite of products to reach agreement on shared application configurations

·         Configures application based on analysis and collaborations to implement ongoing application releases

·         Assists with the assignment objectives, assist with the plans schedules and arranges own activities in accomplishing objectives.

·         Work is reviewed by management at key intervals for advice and guidance prior to completion.

·         Coordinates with business and IT partners to identify cross-project dependencies

·         Helps with the change requests for application enhancements including requirements gathering, solution options and cost estimation

·         Completes application configurations as directed by team members and/or vendor

·         Tests application configurations and  builds or does unit testing in non-production environments and reports on outcomes noting issues

·         Monitors implementations into production and determines configuration adjustments as necessary

·         Establishes and sustains strong ongoing relationships with KP-IT and business

Qualifications

  

Basic/Minimum Qualifications:

              

·         Bachelor's degree or 4 years of equivalent work experience.

·         A minimum of 0 to 2 years of professional experience in analysis of business requirements, workflows and application capabilities.

·         Applies acquired job skills and company policies and procedures to complete assigned tasks.

·         Understands the basics of the application and the applicable business / operational areas supported by the application. 

Preferred Qualifications

·         Experience with and certification in one or more of EPIC suite applications, Tapestry AP Claims preferred

·         Demonstrated facilitation, collaboration, documentation, and presentation skills.

·         Demonstrated capability to work with both Technical and Business resources.

·         Demonstrated capability to lead a team towards a common project goal.

·         Ability to develop and maintain strong working relationships with Business and IT resources.

·         Knowledge of claims process workflows in the Health Plan industry

·         Knowledge and/or direct experience in Claims business / operational area supported by application

·         Excellent oral and written communications skills.

·         Excellent problem solving and "decision making" skills.

·         Must have demonstrated success working in a matrix team environment for a large organization

·         Ability to understand business needs and translate them into application solutions.

·         Self-motivated, independent work capability

·         Results orientation - Demonstrated ability to execute in a fast paced environment.

·         Experience working with application vendors and system integrators

·         Must be flexible and have the ability to work in a complex and constantly changing environment.

 

Primary Location: Oregon-Lake Oswego-5800 Meadows 5800 SW Meadows Rd. Scheduled Hours (1-40): 40 Shift: Day Working Days: M-F Working Hours Start: 8:00am Working Hours End: 5:00pm Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group: None Job Level: Entry Level Job: Information Technology Public Department Name: KP-IT - HP_BIO Travel: No Job Eligible for Benefits: Yes Sign-on Bonus: 

 External hires must pass a background check/drug screen.  We are proud to be an equal opportunity/affirmative action employer.