Monday, July 29, 2013

20130729 - Tech Application Spec Associate - RIS Application

Tech Application Spec Associate - RIS Application
Pleasanton, California


Tech Application Spec Associate - RIS Application( 192749)
  We’re looking for big ideas—6.9 petabytes is a good start. That’s how much data we manage and store in Information Technology at Kaiser Permanente—more than the Library of Congress can claim. We’re home to some other big ideas, like creating KP HealthConnect®, the nation’s largest electronic medical record system. Using social media and text messaging to help members engage in their own care. And developing predictive modeling tools that anticipate health issues before they’re an issue. It’s the kind of thinking that’s shaping the future of technology, health care, and the lives of all 8.6 million of our members. If you’re ready to contribute your own big ideas, join us.  
Description
 
This individual performs as a technical and industry resource in the operational support of Radiological Information Systems (RIS) & Dictation/Transcription (DTS) within the Medical Imaging Sub-Portfolio department for the Care Delivery BIO. This position will help ensure that solution designs meet agreed upon requirements and milestones for deployment and support. The RIS application is a mission critical care delivery system. 
 
Essential Functions:
• Learns the basics of the application and the applicable business / operational areas supported by the application.
• Monitor various application components and queues to ensure availability and reports issues or discrepancies.
• Responsible for analysis of complex business requirements, systems upgrades, workflows, application functions and capabilities.
• Consults with clients, researching and troubleshooting issues to understand software build steps needed for production environment of business application.
• Works collaboratively with implementation teams to ensure process design, interface development, testing and implementation and user training are performed to quality standards.
• Report on work progress and metrics using various MS Office & other reporting tools based on pre-determined criteria.
• Utilizes analysis to collaborate with users, analysts and consultants to determine solutions and required configurations to meet business requirements.
• Assist Leads to prepare builds for implementation into production and makes adjustments as necessary.
• May perform root cause analysis and offer resolution options.
• Opportunity to identify areas for work flow and process improvements. Vets ideas with team and works through applications improvements for implementation.
• Learns the impact of the application on the organization and interdependencies. Articulates and communicates this impact to other employees and Business Partners.
•  Completes application configurations as directed by team members and/or vendor.
•  Learns application testing strategies for configurations and builds and does unit testing in non-production environments and reports on outcomes noting issues.
•  Maintains appropriate documentation for change management.
•  Communicates with key business partner and KPIT team members.
Qualifications
 
Basic Qualifications:
•  Bachelor's degree in MIS, Computer Science or related field.
•  Some demonstrated exposure to analysis of business requirements, systems upgrades, workflows and application capabilities.
•  2+ years experience or equivalent with MS Windows Administration.
•  2+ years experience or equivalent using SQL, PL/SQL, or distributed structure programming languages.
•  2+ years demonstrated problem solving skills
•  Experience using MS Office (Word, Excel and PowerPoint, MS Project and Visio)
•  Excellent communication skills (written, verbal)
·  Basic knowledge of networking - TCP/IP, etc.
•  Willingness to participate in 24x7 on call pager / cell support rotation.
•  Ability to diagnose and solve complex/technical problems.
Primary Location: California-Pleasanton-Pleasanton Tech Cntr Building B 4480 Hacienda Dr. Scheduled Hours (1-40): 40 Shift: Day Working Days: M-F Working Hours Start: 8:00 Working Hours End: 5:00 Schedule: Full-time Job Type: Standard Employee Status: Regular Employee Group: None Job Level: Entry Level Job: Information Technology Public Department Name: CD BIO Travel: Yes, 5% of the time Job Eligible for Benefits:  Sign-on Bonus 
 External hires must pass a background check/drug screen.  We are proud to be an equal opportunity/affirmative action employer.

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