20130729 - PACS IT Application Coordinator

PACS IT Application Coordinator
Anaheim, California

PACS IT Application Coordinator - Nor CA, So CA, or Remote - (13004797) 

 St. Joseph Health (SJH) is an integrated healthcare delivery system sponsored by the St. Joseph Health Ministry and organized into three regions: Northern California, Southern California, West Texas/Eastern New Mexico. SJH provides a full range of care from facilities including 14 acute care hospitals, home health agencies, hospice care, outpatient services, skilled nursing facilities, community clinics, and physician organizations. SJH maintains a 'continuum of care,' matched to the diverse needs of the urban centers, smaller cities and rural communities in three states. For the third year in a row in 2009, the Gallup Organization awarded St. Joseph Health its highest honor - the Great Workplace Award. SJH provides exceptional benefits, opportunities for advancement and relocation within the system. St. Joseph Health is comprised of four core values: Service, Excellence, Dignity, and Justice are the guiding principles of all we do. Excellent compensation program and benefits provided. SJH is an EEO/AA Employer. 

 

We are looking for a PACS IT Application Coordinator to support the PACS department.

 

The PACS IT Application Coordinator provides administrative application support to the organization and under direct supervision takes action based on knowledge of the organization, SJH and I.T. policies, procedures and personnel.  This position will be expected to contribute to process improvements and other departmental support duties as assigned

 

Minimum Position Qualifications:  

 

Education: High School Diploma or equivalent

 

Experience:

Minimum 2 years Radiology PACS end user application experience

Minimum 2 years working in a Radiology Department with a fundamental understanding of Radiology Department workflow

Knowledge and experience in Radiology department workflow and DICOM image management within a Radiology PACS application

Demonstrated history of performing work with accuracy and precision

 

Preferred Position Qualifications:  

 

Radiological Technologist Certification or Technological Assistant Certification

 

Essential Functions: 

Process daily image move requests within the Fuji Synapse application.

Manage the image move request queue in the service desk support application

Occasionally contact the image move requestor or their department management to gather additional information on the request in order to ensure accuracy in making the change and to minimize the risk of error on the patient record

Perform daily anomaly fix processes within the Fuji Synapse application.

Manage the anomaly request queue in the service desk support application

Occasionally contact the ministry clinical department management to gather additional information on the request in order to ensure accuracy and precision in making the change and to minimize the risk of error on the patient record

Monitor the Fuji Synapse application HIIS transaction queue and resolve any issues related to bi-directional message transmissions failures, application services failures, or any other transaction issue that would impact the throughput of this application feature

Monitor the Fuji Synapse application event based forwarding (EBF) queue to ensure successful transfer of studies to the archive

Perform initial troubleshooting procedures for failed studies

Investigate failure root cause and escalate to manager and vendor if necessary

Provide daily success / failure report to manager

Process Fuji Synapse and Radimetrics  eXposure application access requests

 

Core Values of St. Joseph Heath

 

Dignity: Demonstrates competence in communication, interpersonalrelations and leading courageously.

 

Excellence: Demonstrates competence in continuous improvement, continuous learning, accountability, teamwork, motivating and developing others, problem-solving and decision making, displaying financial understanding, managing daily operations, and demonstrating business / job specific knowledge.

 

Service: Demonstrates competence in customer/patient focus, adaptability, and shaping change.

 

Justice: Demonstrates competence in community orientation, stewardship, and strategic planning and action

 

 

Organization: eCIS

Work Locations: 

1515 E. Orangewood 

 ANAHEIM 92805

Employee Status: Regular

Schedule: Full-time

Work Schedule: 8 Hour

Shift: Day

Travel: No

Job: Other