San Diego, California
Healthcare Implementation Analyst - Certify Data Systems Requisition ID 109640
Business Overview Humana Inc., headquartered in Louisville, Kentucky, is one of the nation's largest publicly traded health benefits companies. Humana offers a diversified portfolio of health insurance products and related services - through traditional and consumer-choice plans - to employer groups, government-sponsored plans, and individuals. Today, Humana is a leader in consumer engagement. Throughout its diversified customer portfolio, the company provides guidance that can both help lower costs and lead to a better health plan experience.
Description
Role: Healthcare Implementation Engineer/AnalystAssignment: Certify Data Systems
Location: San Jose, CA
As part of the Humana organization, Certify Data Systems, a leading edge health care IT company, is in one of the most exciting and growing sectors of the health care industry, Health Information Exchange (HIE). Our technology enables the electronic exchange of patient information between hospitals, physician practices and labs, enabling greater efficiencies throughout the healthcare industry and better patient care. The company’s breakthrough, patent-pending products are increasingly being adopted and deployed by renowned hospital systems.
Are you a fit?
Certify Data Systems is looking for a Healthcare Implemenation Analyst to deploy its suite of products into the healthcare market. You will use your extensive knowledge of our products along with your knowledge of clinical EMRs, hospital/lab information systems and interface engines to create a deployment plan tailored to the customer. You will work with the customer to successfully execute the plan. Following deployment, you will hand off support to Certify’s technical support group.
Assignment Capsule
As a Healthcare Implementation Analyst you will consult with associates in other business areas, identifying business requirements and translating those requirements into system specifications. You will also act as a subject matter lead on special projects, providing accurate and timely analysis, design, testing and documentation of complex systems tasks.
Work with customers and the sales team to understand customer requirements.
Prepare deployment plans, communicate to customer, and gain customer sign-off.
Configure, test and deploy our software products in the field or remotely.
Investigate and resolve any deployment problems. Work with product management and development to define product enhancements that better serve our customers.
Use appropriate tools (bug tracking, CRM) to determine the nature of any product issues and communicate to the engineering team. Communicate in a timely manner with customers and management.
Qualifications
Role EssentialsAA Degree technical degree (computer science or other discipline)
Hands-on experience deploying applications into Windows OR Linux environments.
Strong written and oral communication skills are required along with solid change management and documentation skills.
Role Desirables
Knowledge of HL7 messaging, clinical EMRs and/or hospital information systems is a plus
Knowledge and experience with healthcare organizations, medical terminology and healthcare system business processes is desired.
Planning and deploying software products in a healthcare environment.
Experience in the Quality Assurance (QA) process is desired.
Understanding of Oracle a plus.
Ability to work in a fast-paced environment.
Schedule: Full-time
Primary Location: US-CA-San Jose
Role: Technology
Work Environment Type: Office
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