Academic Counselor
Academic Counselor
Job Location: Las Vegas, NV
Position Summary
Job ID: 10566
Location: US-NV - Las Vegas
Full/Part Time: Full-Time
Regular/Temporary: Regular
Corporate Statement
Apollo Group, Inc. was founded in 1973 in response to a gradual shift in higher education demographics from a student population dominated by youth to one in which approximately half the students are adults and over 80 percent of whom work full-time. Apollo's founder, John Sperling, believed -- and events proved him right -- that lifelong employment with a single employer would be replaced by lifelong learning and employment with a variety of employers. Lifelong learning requires an institution dedicated solely to the education of working adults.
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Today, Apollo Group, Inc., through its subsidiaries, University of Phoenix, Apollo Global, College for Financial Planning, and Institute for Professional Development, has established itself as a leading provider of higher education programs for working adults by focusing on servicing the needs of the working adult. Apollo Group is the largest education service provider in North America and has the world's largest educational social network. Apollo is building state of art learning platforms in creating a virtual and highly engaging learning experience. The learning platforms which are built as a cloud based (Education-as-a-Service) bring a more scientific and social approach to the learning experience. We are changing the way people learn and interact via advanced, scalable learning solutions.
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Subsidiary Statement
University of Phoenix, as a subsidiary of Apollo Group, Inc., has established itself as an innovator and a leader in higher education. We have a network of campuses that span North America and online classes that students can take around the world. As a fully accredited university, we provide students with relevant curriculum taught by faculty with experience in the fields they teach. Here, working students have the opportunity to get an education, whether their goal is an associate's, bachelor's, master's or doctoral degree.
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Position Summary
This position provides academic advisement and leadership for all new and continuing students throughout their academic program. Additionally, the Academic Counselor role serves as a liaison between the student and the University with regard to University policies and procedures; this includes developing academic plans for degree or certificate completion following established guidelines. This position may provide some mentoring and training to new Academic Counseling staff as well as experienced Academic Counseling staff.
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Primary Accountabilities
•Acts as a liaison between the University and students with respect to admissions, degree options, degree requirements, the graduation process, and progress. Provides students with accurate, timely, complete and comprehensive information on University policies and practices.
•Effectively communicates with, motivates, and counsels students through critical thinking, creativity, and problem solving to ensure a positive student experience.
•Audits student schedules for applicability of coursework as well as candidacy for graduation. May play a collaborative role in planning and executing commencement activities.
•Partners with the student to find appropriate ways to reach degree completion through outside testing programs.
•Monitors attendance, as well as the academic and enrollment progress of students, to ensure that students are in alignment with University policies and procedures. Provides follow up as necessary.
•May monitor group size to ensure operational effectiveness and academic integrity. Performs additional analysis on course scheduling based on student enrollment activity.
•Is proactive in identifying potential bottlenecks within the student academic process and initiates steps to resolve those bottlenecks.
•Plays a lead role in advising students in regards to academic or attendance issues to ensure resolution toward a corrective action.
•Performs other duties as assigned or apparent.
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Knowledge Skills & Abilities
Basic Qualifications:
•A Bachelor's degree is required from a regionally accredited institution.
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Additional Qualifications:
•Computer literate and able to learn proprietary software applications.
•Familiarity with University of Phoenix culture and market position, business objectives and general policies and procedures preferred.
•Possess a detailed and thorough understanding of business, education, technology, counseling and nursing programs to counsel students and act as a resource for other new and experienced counselors as described above.
•Possess analytical ability to perform conflict resolution and academic advisement as described above. Incumbents must collect, analyze and interpret data in order to solve problems and/or troubleshoot potential issues.
•Possess a significant level of interpersonal and communication skills. Incumbents must be able to lead, communicate, relate and/or interact effectively with others in difficult situations.
•Possess the ability to professionally and effectively deliver presentations to small and large groups.
•Results-oriented and able to manage various projects or tasks simultaneously.
•General knowledge of the higher education industry preferred.
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EEO Statement
Apollo Group is an Equal Opportunity Employer and welcomes diversity.
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