Friday, April 5, 2013

20130405 - Senior Technical Support Analyst

UnitedHealth Group
Senior Technical Support Analyst

http://careers.unitedhealthgroup.com/careers/data/jobs/information-technology/517818-senior-technical-support-analyst-las-vegas-nv.aspx


Senior Technical Support Analyst - Las Vegas, NV - 517818


Position Description

Position Description:

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)
This position will be responsible for all software deployment to the desktops. This includes testing, scripting and deployment. The position will also be the point of escalation for issues that others within the group are unable to resolve. The position is also responsible for deployment of all security updates to the desktops. The includes McAfee updates, Windows updates and all other software security updates.
Positions in this function provide local technical support to UnitedHealth Groups computer user community. Includes installations, upgrades, computing problem resolution, diagnosis of issue severity, recovery and project implementation.

Primary Responsibilities:
  • Basic, structured, standard approach to work.


Requirements

Requirements:
  • High School Diploma/GED
  • 4+ Years experience with Altiris
  • 4+ Years experience with McAfee
UnitedHealthcare Employer & Individual is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.

When you work with UnitedHealthcare Employer & Individual, what you do matters. It's that simple...and it's that challenging.

In providing consumer-oriented health benefit plans to millions of people, our goal is to create higher quality care, lower costs and greater access to health care. Join us and you will be empowered to achieve new levels of excellence and make a profound and personal impact as you contribute to new innovations in a vital and complex system.

Regardless of your role at UnitedHealthcare Employer & Individual, the support you feel all around you will enable you to do what you do with energy, integrity, and confidence. So take the first step in what is sure to be a fast paced and highly diversified career.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

Job Details
Contest Number:517818
Job Title:Senior Technical Support Analyst - Las Vegas, NV
Job Family:Information Technology
Business Segment:Employer
Job Location Information:
Region:North America
Country:United States
City:Las Vegas
State - Province:Nevada
Other States where Job(s) is Located:,,,,
Other Cities where job(s) is Located:,,,,
Additional Job Detail Information:
Employee Status:Regular
Schedule:Full-time
Job Level:Individual Contributor
Shift:Day Job
Travel:No
Telecommuter Position:No
Overtime Status:


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