20130818 - TECHNICAL ANALYSIS SR ASSOCIATE

TECHNICAL ANALYSIS SR ASSOCIATE
Woodland, California

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TECHNICAL ANALYSIS SR ASSOCIATE * (

Job ID

: 1300011096) - FIELD SUPPORT SERVICES

 

About This Position

 Job Summary

Provides technical support and training to personal computer and PC network users. Assists users in solving problems using available hardware and software tools. Also supports, installs, and maintains personal computers, local area networks, server hardware, operating systems, software, and related IT sanctioned peripherals.  Responsible for installation and maintenance of less complex hardware/software systems and supporting smaller user groups. 

Specialized Skills

The individual will have the ability to work with customers on desktop support issues and requests. Working independently, the Analyst will be able to troubleshoot, install and perform maintenance on equipment. The individual will have an awareness of and commitment to the Mission of the organization and the direction of Dignity Health. The right candidate will have a results-oriented focus and with an emphasis on customer service.
• Knowledge of the Windows operating systems
• Knowledge of hardware
• Intermediate knowledge of the desktop office environment (Word, Excel, Powerpoint)
• Strong communication skills (written and verbal) and the ability to interact with various customers
• Ability to handle tasks, set priorities, schedule and meet deadlines.
• Ability to satisfy customer relationships.

Specifications

EducationHigh School Diploma required
ExperienceMinimum of two years of field services technical experience required
A+ Certification preferred 

About Us

 Dignity Health, headquartered in San Francisco, California, provides integrated, patient and family centered care. It is the fifth largest health system in the country with 10,000 physicians and 55,000 employees across Arizona, California, and Nevada. Through its network of more than 150 ancillary care sites and 40 acute care hospitals, Dignity Health is committed to delivering compassionate, high-quality, affordable health care services with special attention to the poor and underserved. In 2011, Dignity Health provided $1.4 billion in charity care, community benefit and unreimbursed patient care. For more information, please visit our website at www.dignityhealth.org. Dignity Health is also on Facebook and Twitter. 

Organization

: Dignity Health

Primary Location

: California-Greater Sacramento Service Area-Woodland-Woodland Healthcare

Work Locations

: 

Woodland Healthcare 

1325 Cottonwood Street 

 Woodland 95695

Hours Per Pay Period

: 80

Shift

: Day

Employment Type

: Full Time

Work Schedule

: 8HOUR

Number of Openings

: 1

Area of Interest

: Information Technology (IT)